Refund Policy

Overview

GUIDA-BENESSERE aims to ensure the satisfaction of our customers. If you are dissatisfied with your purchase, we are here to assist you with our refund policy.

Eligibility for a Refund

• Products must be returned within 30 days of purchase.
• Items must be unused and in the same condition that you received them.
• Original packaging is required.

Non-returnable Items

Certain types of products are exempt from being returned:

• Gift cards
• Downloadable software products
• Health and personal care items

Refund Process

To initiate a refund, please contact us with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Contact Us

If you have any questions regarding our refund policy, please contact us at: